Privacy Policy

Last updated: January 27, 2026

1. Introduction and PIPEDA Compliance

Legal Document Generator ("we," "us," or "our") is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Document Information: The information you provide when creating legal documents (party names, addresses, dates, terms, etc.)
  • Payment Information: Payment card details are processed securely by Stripe; we do not store full card numbers

2.2 Information Collected Automatically

  • IP address and browser type
  • Device information and operating system
  • Usage data and interaction with our Service
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our Service
  • To generate legal documents based on your input
  • To process payments and send transaction confirmations
  • To communicate with you about your account and Service updates
  • To improve and personalize your experience
  • To comply with legal obligations
  • To detect and prevent fraud or unauthorized access

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication

Your data is stored on secure servers located in Canada or in jurisdictions that provide adequate protection as recognized under Canadian law.

5. Disclosure of Information

We may disclose your personal information in the following circumstances:

  • Service Providers: To third-party vendors who assist in providing our Service (payment processing, hosting)
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, privacy, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Your Rights Under PIPEDA

Under PIPEDA and applicable provincial privacy laws, you have the following rights:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Withdrawal of Consent: Withdraw consent to certain uses of your information (subject to legal limitations)
  • Deletion: Request deletion of your account and associated data
  • Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days as required by PIPEDA.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or legitimate business purposes.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Analyze Service usage and performance
  • Ensure security and prevent fraud

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.

9. Third-Party Services

Our Service integrates with third-party services including Stripe for payment processing. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer through the contact information provided on our website.

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376